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Frequently Asked Questions

What is Hometown Coffee?

Hometown Coffee is a full-service office coffee and snacking provider. We offer a variety of coffee, tea, and other beverages, as well as coffee brewing equipment, maintenance, and support. In addition, we offer a wide selection of snacks and other food options for your office, including fresh fruit delivery, and custom catering programs.
What area’s do you service?

Hometown Coffee services all of Ontario. We have a strong network of local suppliers and can offer personalized service to our customers throughout the province. For national contracts, we use our network of authorized, vetted, suppliers to ensure consistent service and quality across the country.
What types of fruit do you offer?

We offer a variety of fresh fruit, including seasonal options like apples, oranges, bananas, and berries.
Can you provide equipment for storing and displaying fruit? 

Yes, we offer fruit storage and display equipment, including refrigerators, shelving, and snacking baskets.
What is your delivery schedule for fresh fruit?

We offer flexible delivery schedules to fit the needs of your office. Our team will work with you to determine the best delivery schedule for your office.
How do I place an order?

Through our Shopify site!
I have a large, complicated order, can someone assist me?

Absolutely! You can contact our customer service team at xxx-xxx-xxx or via email at support@hometowncoffee.ca
Do you offer custom Coffee and Snacking options or branding options?

Yes, we can work with you to create custom options and branding options to meet your specific needs.
What is your pricing model?

Our pricing varies depending on the specific products and services you require. Contact our sales team for a quote tailored to your needs.
What is your return policy?

We strive to provide the highest quality products and services to our customers. If for any reason you are not satisfied with your order, please contact our customer service team to discuss returns or exchanges.
What types of businesses do you serve?

We serve businesses of all sizes, from small start-ups to large corporations. Our services are customizable to fit the unique needs of each business.
What types of equipment do you offer for brewing coffee?

We offer a wide selection of coffee brewing equipment, including single-serve machines, drip brewers, and espresso machines. Our team can help you choose the right equipment for your office and provide ongoing maintenance and support.
Do you offer any other office services?

We sure do! Our sister company, Impact Cleaning Services, offers a wide range of services geared towards commercial properties. You can find out more at www.impact.ca.